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Official Communication Policy

Cardas Research & Consulting Group > Official Communication Policy

PURPOSE

Cardas Research & Consulting Sdn Bhd (“CRCG”) is committed to maintaining professional, transparent, and secure communications with our employees, clients, mystery shoppers, research participants, suppliers, business partners, job applicants, and members of the public.

This policy explains how CRCG communicates and how you can identify genuine communications from our Company.

Official Communication Channels

Cardas Research & Consulting Sdn Bhd may communicate through:

  • Official email addresses using the @crcg.com.my domain.
  • Company-issued mobile phones or authorized staff mobile phones used for operational purposes.
  • Official telephone numbers published on our website.
  • The official website at www.crcg.com.my.
  • Approved online meeting platforms.
  • Company letters and documents.

Project Communication Channels

Our Project Team may contact registered mystery shoppers, research participants, and respondents via telephone, SMS, or WhatsApp to:

  • Confirm participation
  • Provide assignment instructions
  • Arrange appointments
  • Answer project-related enquiries
  • Clarify submitted reports
  • Communicate other legitimate operational matters.

What CRCG Will Never Request

Cardas Research & Consulting Sdn Bhd will never request anyone to:

  • Purchase cryptocurrency or digital coins
  • Purchase gift cards, vouchers, prepaid cards or gaming cards
  • Transfer money to personal bank accounts
  • Make confidential purchases on behalf of the Company
  • Make confidential purchases on behalf of the Company
  • Provide passwords, One-Time Passwords (OTP), PINs or authentication codes
  • Disclose online banking credentials
  • Bypass normal approval proceduresAny request of this nature should be treated as suspicious.

Recruitment & Mystery Shopping

Cardas Research & Consulting Sdn Bhd recruits employees and appoints mystery shoppers through legitimate recruitment and project management processes.

We do not charge registration fees or require applicants or shoppers to purchase products or transfer money in order to participate in our projects.

Reporting Suspicious Communications

If you believe someone is misusing Cardas Research & Consulting Sdn Bhd name, logo, employees or projects, please report the incident to us immediately with any available screenshots, email headers or contact details.

Prompt reporting helps us investigate and issue public warnings where appropriate.

Verifying Communications

If you receive an unexpected communication claiming to represent Cardas Research & Consulting Sdn Bhd :

  • Verify the sender’s email address
  • Confirm unusual requests using our published contact details
  • Do not rely solely on WhatsApp, SMS or email for payment instructions
  • Contact us before taking action if you are uncertain.

Our Commitment

Cardas Research & Consulting Sdn Bhd continually reviews and strengthens its communication and cybersecurity practices to protect our stakeholders from fraud and impersonation.

We encourage everyone interacting with Cardas Research & Consulting Sdn Bhd to remain vigilant and verify unusual requests before taking action.

BACK

Dr. Sharbani bin Harun

Independent Consultant

Dr. Sharbani bin Harun is a seasoned Independent Consultant with a wealth of expertise in strategic advisory services. His over thirty years of experience in strategic management, finance, and technology management, coupled with a proven track record of driving organizational growth and performance, make him a reliable and competent professional.

Dr. Sharbani's leadership and ability to drive growth and performance were evident during his tenure as the Group Chief Financial Officer (GCFO) and Senior Vice President (SVP) at Technology Park Malaysia Corporation Sdn Bhd (now known as MRANTI) from July 2006 to August 2021. His 15-year tenure was marked by his pivotal role in catalyzing the growth of Malaysian technology firms. As the company's second-in-command, he often stepped into the role of Interim CEO, collaborating closely with senior officials from the Ministry of Science, Technology and Innovation (MOSTI) and the Ministry of Finance (MOF). He also served on the boards of all four subsidiary companies under TPM, encompassing sectors such as biotechnology, advanced engineering, information technology, and higher education.

Dr. Sharbani's commitment to excellence and ability to deliver actionable insights make him a valuable asset to any organization seeking to achieve its strategic objectives. He holds a Doctor of Business Administration (DBA) from Multimedia University (MMU), where he focused on innovation and technology management. He also earned an MBA in Venture Capital Management from Universiti Teknologi Malaysia (UTM) and is a Chartered Accountant (CA) with memberships in the Malaysian Institute of Accountants (MIA) and CPA Australia. As an independent consultant, Dr Sharbani leverages his extensive experience and academic credentials to provide tailored strategic advisory services, focusing on enhancing organizational performance and navigating complex business landscapes for clients.

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