
Person-to-Person Interview
This method provides interviewers with the flexibility to clarify visuals, instructions, or questions during the information-gathering process, using either Pen-and-Paper or Computer-Assisted Personal Interviewing (CAPI). Responses are further explored by probing, encouraging respondents to elaborate or clarify specific answers.
Additionally, this approach allows interviewers to supplement data with observations made during the interview.
Key formats include:
• Street Intercept Interviews
• Central Location Tests
• Door-to-Door Interview
Telephone Interview Using CATI
Our Computer-Assisted Telephone Interviewing (CATI) system provides a robust solution for managing sample data, appointments, callbacks, open-ended responses (both voice and text), and reporting. This centralized management approach ensures efficient resource allocation and offers a cost-effective solution for various survey projects.
Our CATI facility delivers exceptional benefits for both local and international projects, including:
• Support for multiple script languages
• Real-time monitoring and recording of interviews
• Continuous tracking of responses, quotas, and sample performance
• Rapid data extraction for timely results
• Fully automated questionnaire management
• Efficient quota tracking
• Enhanced supervision of interview processes


Mail Survey
Mail surveys have traditionally served as an alternative to telephone and in-person surveys, particularly when economies of scale can be leveraged. They are practical when gathering information that requires more time from respondents and allow extensive communication with a specific target audience. Typically, mail surveys involve large sample sizes and geographically dispersed respondents, making them ideal for studies requiring significant segmentation.
At CRCG, we prioritize the value and clarity of the information collected in mail surveys. We ensure that survey materials effectively communicate their purpose and benefits to participants, minimizing the risk of being perceived as “junk mail.”