Cardas Research & Consulting Sdn. Bhd. & Cardas Research & Consulting Pte. Ltd. Privacy Notice
Purpose of Notice
This notice is issued in compliance with the requirements of the Personal Data Protection Act 2010 (PDPA) and applies to all individuals who have registered with us through our website portal or those engaged directly or indirectly in our research and mystery shopping activities.
For the purpose of this notice:
• “Personal Data” refers to any personal information related to you that you have provided to or made available to Cardas Research and Consulting Sdn. Bhd.
• “Us,” “Our,” “Cardas Research,” “The Company,” and/or “We” refer to Cardas Research and Consulting Sdn. Bhd., including any company, organization, or entity that is part of Cardas Research and Consulting Sdn. Bhd.
• “PDPA” refers to the Personal Data Protection Act 2010.
Processing of Personal Data
Your personal data will be processed by us or other departments, units, projects, and entities within Cardas Research and Consulting Sdn. Bhd. This may include (but is not limited to) your name, national registration identity card number, passport number, driving license, nationality, race, date of birth, age, gender, address, telephone number, email address, ethnicity, occupation, and any other information directly or indirectly related to you or that may be used to identify you.
We may process your personal data for purposes directly or indirectly related to our engagement with you and to fulfill any other objectives that we deem necessary and/or reasonable. These purposes include:
• Assessing, processing, and verifying your identity and application(s)/request(s);
• Communicating with you;
• Notifying you of ongoing marketing surveys;
• Managing and administering your participation in our services;
• Processing your payments;
• Responding to your inquiries;
• Conducting market surveys and trend analyses; and
• Carrying out other legitimate business activities and purposes related to Cardas Research and Consulting Sdn. Bhd.
(=collectively, “Proposes”)
We may collect your personal data from the following sources:
• Directly from you through registration on our website portal, face-to-face interviews, service engagements, or employment;
• Publicly available sources; and
• Third parties.
Disclosure of Personal Data
The personal data in our possession will be kept confidential. However, it may be disclosed to the following parties:
• Any party to whom disclosure is required by law or authorized by regulatory authorities;
• Departments, units, projects, or companies affiliated with us; and
• Auditors, consultants, accountants, lawyers, or advisors appointed by the Company.
Cardas Research and Consulting Sdn. Bhd. will not process personal data without prior written consent, except for the stated purposes or when required or permitted under Malaysian law.
You have the right to limit our processing of your personal data or “opt-out” of having your data used for these purposes. To exercise this right, please contact us using the information provided in this document. Please note that exercising this right may impact our engagement with you, and we will not be held liable for any loss, damages, or other liabilities arising directly or indirectly from such effects.
Access to Personal Data
Under the PDPA, you have the right to access your personal data to ensure it is accurate, complete, and up-to-date. You may also request to be removed from all forms of communication by the company.
If you wish to exercise these rights or request access to your personal data, please contact us at:
The Administrator
Malaysia Office:
Cardas Research and Consulting Sdn Bhd
A-15-10, Menara A, Prima Avenue
Jalan PJU 1/39, Dataran Prima
47301 Petaling Jaya,
Selangor D.E.
Contact Number: 03-78010688 ext. 310
E-mail: pdpa@crcg.com.my
Singapore Office:
Cardas Research & Consulting Pte Ltd
7 Temasek Boulevard #04-01Suntec
Tower One Singapore 038987
Email: info.sg@crcg.com.my
Indonesia Office:
Satrio Tower Lantai 26 Unit C & D, Jl.
Prof. Dr. Satrio Kav. C4, Kuningan Timur,
Jakarta Selatan, DKI Jakarta 12950, Indonesia
Email: info.id@crcg.com.my