online research
Over the years, the rapid growth of internet usage and online services has significantly transformed the research landscape. In line with this evolution, research is increasingly transitioning to the digital realm, offering virtually limitless possibilities.
Online research stands out for its flexibility and versatility, functioning as both a standalone method and a complement to other survey programs. With just a click, relevant data becomes readily accessible. Leveraging the internet’s borderless reach, online research effectively bridges communication gaps in a cost-efficient manner, all from the convenience of your office.

Online Research

At CRCG, we offer a range of online research services designed to deliver accurate and actionable insights for your business:
Custom Survey Design
Every survey is tailored to meet your specific needs and the format of the questionnaire. Before deployment, our researchers conduct a comprehensive mock-up test of the entire process to ensure accuracy and effectiveness.
Multi-Language Questionnaires
To cater to a diverse demographic, we offer multi-language questionnaires that allow respondents to select their preferred language before beginning the survey. This feature expands the reach and inclusivity of the research.
Analysis tool
We provide advanced analysis tools such as frequency tables and cross-tabulation to deliver clear and actionable insights. These tools simplify the research findings, making them easier to interpret and apply.
Reporting formats
Our exclusive CRCG Web-Based Reporting empowers organizations to collect vital information about market trends, customers, competitors, and growth opportunities. By leveraging internet-based reporting tools, this method extends the reach of the sample, reduces costs, and shortens the time required to conduct market research surveys.
Our online research services are designed to enhance your decision-making process and drive business growth efficiently.


CRCG ONLINE COMMUNITY
CRCG Online is a web-based community platform created for our panel members to share their opinions on products and services through individual or multiple online surveys and research activities. This enables our clients to effectively leverage CRCG’s diverse Online Panel for conducting targeted surveys and research.
Our panel is composed of individuals with varying nationalities, ages, genders, ethnicities, income levels, and other demographic and lifestyle characteristics, allowing us to provide tailored research solutions that meet the specific needs of your study.
CRCG Online also offers the capability to conduct online research and surveys targeting non-panelists by utilizing third-party databases provided by our clients. In cases where clients require studies on their existing customers, we manage the entire process, including sending out research invitations, collecting and processing the data, matching and cleansing it according to specified profiles, and delivering a comprehensive report based on our findings.
To learn more about our online research services or to request a quotation for conducting an online survey for your company, please reach out to us at info@crcg.com.my.
Web-Based Reporting
With the entire research process conducted online, the time required to produce the final report is significantly reduced. At CRCG, our team ensures the delivery of timely reports based on online research findings.



Our web-based reporting system provides clients with real-time access to research results, allowing them to view findings as they are generated from existing data.
For more information about our web-based reporting system, feel free to email us at info@crcg.com.my.